A full-time Faculty Director of Learning Enhancement was hired and charged with expanding and enhancing tutoring services for RCASS students at the three college locations. Tutoring services will be increased significantly, with increases in staff, the disciplines for which tutoring is available, and accessibility through expanded hours and locations. In order to continuously improve, the LEC will collect a wealth of data from students receiving tutoring services, including student usage and demographics and formal evaluations of tutors, services, and the programme as a whole. Annual reports documenting the total number of student visits for tutoring services will also be used to improve and expand student services.
Statistics show an exponential growth in the hospitality and tourism industry worldwide causing an increase in demand for experienced and qualified tourism workers.
It is against this background that’s why Royale College of Arts And Social Science, (R.C.A.S.S.) has stepped in to fill the breach.
R.C.A.S.S., in addition to fulfilling its mandate from the University Council of Jamaica by offering top quality degree programmes, also provides training for individuals in professional and technical short courses which will enable them to be employed in the hotel industry within six months and ready to deliver world class customer service.
The College’s Certified Professional House Keeping Certificate is designed to equip the student with the skill set to work effectively in the hotel from first day of the commencement of employment.
Key Components of the Certified Professional House Keeping Certificate Programme:
- Human Resource
- Housekeeping inventories
- Accommodation and Operation Services
- Sanitation and Safety
- Interpersonal and Business Communication
- Introduction to Hospitality Management
*Please note that no cost will be incurred by the participating hotels in the placement process.